TECHNICAL SUPPORT SPECIALIST

Technical Support Specialist

Datamaxx Applied Technologies, Inc. Is seeking dedicated and motivated employees for a career in customer service / technical support and looking to work with one of the leading developers of public safety applications. Candidate must provide exceptional customer service on a consistent basis. Responsibilities: This position is responsible for the daily front line support of our customers via email and telephone as well as troubleshooting a variety of technical and non-technical issues our customers may experience. The position provides technical support for level one and two escalation issues via help desk and performs miscellaneous job-related duties as assigned. Required Experience: The successful candidate will have knowledge of Windows Operating Systems, SQL, TCP/IP communication and Web/Wireless technologies, and the ability to troubleshoot and articulate technical procedures as needed. Must be able to work an after hours rotating on-call shift. Education: Minimum associates degree in information technology or equivalent job experience. Applicants must pass a FBI Criminal Background investigation. For immediate consideration call 850-558-8005 , E-mail Jobs@datamaxx.com or send resume' with salary history to Datamaxx Applied Technologies, Inc., Attn: HR Manager, 2001 Drayton Drive, Tallahassee, FL An Equal Opportunity Employer (M/F/D/V).